Legal : Delivery Terms And Conditions
Delivery details -
Order Closing time: 7:00 AM Everyday
Delivery time: 4:00 PM onwards (Till 9:00 PM or till deliveries are completed, whichever is earlier)
- Orders are accepted till 7:00 a.m everyday for Same day delivery except for Sundays.
- We remain close on Sunday and orderes booked from 7:01 AM Saturday till 7:00 AM Monday, are delivered on Monday
Our delivery process:
Step 1: At 7:00 AM everyday, the Consolidated Requirements are Notified to our Fresh Products (Fruits, Vegetables, Chicken, Fish) Suppliers (Farmers)
Step 2: The available products are checked for quality at the pickup point and any or all products not found suitable with the set quality standards are then changed or marked unavailable from the lot of products.
Step 3: The quality checked products are brought to our packaging centre where they are cleaned, Washed and sorted. In Case of non vegetarian items such as Fish, Chicken, mutton and Other Similar Products, the products are cleaned and washed for removal of any unnecessary pieces. These products are then Vaccum Packed and thereafter quick chilled to ensure quality during delivery.
Step 4: Individual orders are packed. After packaging of individual components of an order, a secondary check is done to ensure that the products are properly packed so they can withstand the transit damages that might occur during delivery time. In addition a secondary check ensure that we avoid any items to be missed out from the list.
Step 5: Individual delivery personnels are assigned their specific zones and the packages are dispatched from 3:30 PM onwards from the warehouse. Deliveries Start by 4 p.m. and are Delivered, most delayed by 9:00 p.m. However. Please note that depending upon delivery locations, order distribution, or any other force majure, sometimes the deliveries can get delayed. In such events, we try to intimate the respective customer. However we request our users to wait till 9:00 PM, in the event their delivery is getting delayed
NOTE: We Do not have varied delivery days for various parts of the Town. But we do Limit deliveries to Certain Areas. We Serve the Following Pincodes in Bhubaneswar Area 751001, 751002, 751003, 751004, 751005, 751006, 751007, 751008, 751009, 751010, 751011, 751012, 751013, 751014, 751015, 751016, 751017, 751018, 751019, 751020, 751021, 751022, 751023, 751024, 751025, 751026, 751027, 751028, 751029, 751030. In the case of Pincodes which are not mentioned but are considered to be a part of Bhubaneswar, an extra Delivery Charge will be applicable.